911 operator describes the chaos after Highland Park parade shooting

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'THE WORST DAY': FOX 32 Chicago spoke with a 911 operator who was on the line as chaos unfolded in Highland Park earlier this week.

On an average Fourth of July during that same time frame, the 911 Center would normally receive about 60 calls.

Throughout Monday, hundreds of calls rose to thousands. The calls ranged from fearful paradegoers who were sheltering in place to family members who were separated from their loved ones.."I walked into the room, it was chaotic. Found a place to sit, grabbed the phones and just immediately started answering phones for Highland Park — and it was still a very active situation. People still in the buildings. People looking for family members.

"I’ll tell you it’s the worst day I’ve ever worked in my career, and I hope that none of us ever have to work that again." he added. Right after the mass shooting, there were about ten 911 operators. But like Tom Perfect, many others came in to help. There were about 20 to 25 operators by the end of the day.that I have read and agree

 

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