'Working from home' excuse doesn't cut it any more, M&S Bank

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I’ve been asking since June for a chargeback and getting nowhere

Since June I have been trying to get M&S Bank to carry out a £700 chargeback but, despite repeated promises, the money never arrives. It concerns two Virgin Atlantic flights that were cancelled. The airline would only offer alternative vouchers or rebooking, rather than the refund I wanted as the event I was due to fly out to had already happened without me.

 

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Absolutely right, if your work output from home is less than in your office, then you should be back working in your office.

thanks

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