Why I gave up managing a call centre to work in social care: Mark Minton

My journey from call centre to care work could be considered a bit of luck and a bit of design. My day job was managing a call centre but I also volunteered at Yorkshire Ambulance Service as a first responder and was part of the falls team. One day on a call out, I happened to meet Angela Fletcher, CEO of Happy Futures, and she gave me her business card.

It is like it’s unleashed a passion I didn’t know I had – to help people with learning disabilities. It’s given my career a purpose. I’m not going to lie, when I first started, I felt like a spare part and had severe imposter syndrome. But I’d probably feel like that starting any new job and within months, I felt like one of the family. When you say to people you work in social care, I think they imagine you spend all day wiping bums but it’s not like that.

United Kingdom Latest News, United Kingdom Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

Prototype Minton’s night light to be sold at Shrewsbury auctionA rare lustre pastille burner or night light in the form of a cat made by Minton’s, a leading ceramic factory during the Victorian era, has left researchers scratching their heads.
Source: ShropshireStar - 🏆 98. / 51 Read more »

Why the royal family didn't publicly mark Princess Lilibet's third birthdayPrince Harry and Meghan Markle's daughter turned three on 4 June
Source: hellomag - 🏆 24. / 68 Read more »

This is why Broughton Bypass was closed last night and why Garstang Road is congested nowDrivers travelling on the A6 between Barton and Broughton are facing some major travel disruption in the coming days.
Source: leponline - 🏆 50. / 63 Read more »

Kristin Cavallari, 37, enjoys a family vacation in the Bahamas with boyfriend Mark Estes, 24, and...Kristin Cavallari has taken her romance with TikTok star Mark Estes to the next level. The mother-of-three appeared on Instagram to share outtakes from a family vacation with her beau, 24, and her kids.
Source: DailyMailCeleb - 🏆 1. / 99 Read more »

Kristin Cavallari, 37, enjoys a family vacation in the Bahamas with boyfriend Mark Estes, 24, and...Kristin Cavallari has taken her romance with TikTok star Mark Estes to the next level. The mother-of-three appeared on Instagram to share outtakes from a family vacation with her beau, 24, and her kids.
Source: DailyMailCeleb - 🏆 1. / 99 Read more »

Declan Rice rubbishes suggestions England too tired to make mark at Euro 2024England’s performances, especially against Denmark, have seen boss Gareth Southgate and his players come in for stinging criticism.
Source: Observer_Owl - 🏆 18. / 72 Read more »