Rheged Centre - A66, A592 roundaboutThere was a year-on-year increase in satisfaction across all service areas of three percentage points to 93%, according to the survey conducted by watchdog Transport Focus.
Cleanliness of toilets was rated as satisfactory by 89% of visitors, while friendliness and helpfulness of staff scored 94%. Visitors were least satisfied with the value for money of the food and drink they bought, at just 69%. Transport Focus chief executive Anthony Smith said: "As the country emerges out of lockdown and people take to the roads for staycations this summer, motorway services will provide a vital opportunity for drivers to take a break on their journey.
"Motorway services provide customers with a great experience with friendly and helpful staff, but there is still room for improvement when it comes to the value for money of the food and drink on offer."The new Gloucester motorway service station on the southbound M5 motorway in the UK with green roofWe pay for your stories! Do you have a story for The Sun Online news team? Email us at
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