But now it is expanding further.
John Hays, who runs the travel agent with his wife Irene, said:"We're further increasing staffing to ensure we have the highest customer service levels across all of our stores and our head office functions."The hiring spree will take Hays' workforce to 5,700 people. "The former Thomas Cook managers have said the biggest difference for them is being empowered and valued - as an independent travel agent they are not tied to certain products or scripts and they feel trusted," Mr Hays said.It is the latest sign of renewed confidence in the package holiday business.in a bid to fill the gap in the market left by Thomas Cook.
About 20 million people fly with EasyJet to Europe annually but only 500,000 book accommodation through it.
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