Royal Mail suffers data breach as customers 'can see each other's orders'

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Royal Mail's Click and Drop website has been disabled as technicians work to fix a data breach that has allowed some customers to see other people's orders.

A statement on the Click and Drop website reads: "Royal Mail has temporarily suspended its Click and Drop website as a precautionary measure following reports that a limited number of customers were able to see information about other customers' orders following a technical problem.

"We are investigating the incident in order to fix the IT issue so that you can post as soon as possible.

The Click and Drop service is regularly used by both businesses and consumers, allowing users to pay postage online and have parcels collected or dropped to a specific location before being shipped.

 

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If ICOnews do not fine RoyalMail for this GDPR breach they are utterly pointless.

Every time I have something due to be delivered by Royal Mail I get spam/phishing emails from dodgy addresses pretending to be from them. Never click the links wanting me to pay shortfall in postage. People hacked their system a few years ago.

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