Pub owner loses almost £5,000 in takings after 64 no-shows in two days

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The owner of The Duchess pub said punters need to understand the repercussions of not calling to cancel

A pub boss has slammed no-show customers after she lost £5,000 worth of revenue in just two days – forcing her to start taking deposits.

The publican said the devastating loss of business cost her between £4,000 and £5,000 after getting in extra staff to cover the parties. Ms Mackay said: ‘When I have called a few of them they’ve said “oh I meant to cancel” and one of them started coughing down the phone saying they had Covid, but I said they could still cancel even if that was the case.Dallas Mackay said she lost almost £5,000 in revenue due to the no-shows ‘I brought in extra staff in the kitchen, behind the bar, and on the floor, and then 32 people didn’t turn up.

 

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Pub that doesn't take deposits moans about no shows.

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