Post Office staff had ‘bunker mentality’ towards press, lawyer tells inquiry

A Post Office lawyer has said there was a “bunker mentality” among staff in relation to the media’s coverage of the Horizon IT system.

In a response to colleagues about Mr Wallis’s email, Mr Williams said: “We don’t need to do research on Horizon – it’s the system we provide to our agents and require them to use. If agents don’t like it, they can choose not to provide services for us. However, he said he did not believe there was an “obligation” on the Post Office to do market research on Horizon’s users.

In 2015, Mr McCormack wrote to Post Office CEO Paula Vennells warning her that he had “clear and unquestionable evidence of an intermittent bug in Horizon that can and does cause thousands of pounds in losses to subpostmasters”. The CCRC, which investigates miscarriages of justice, asked the Post Office in 2016 for information relating to bugs in the Horizon system.

Source: Law Daily Report (lawdailyreport.net)

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