Transport Secretary Mark Harper said the Government has asked train operators to withdraw their proposals, which were brought forward due to pressure from ministers to cut costs.
“The proposals that have resulted from this process do not meet the high thresholds set by ministers, and so the Government has asked train operators to withdraw their proposals.” A train operator source told the PA news agency: “There is quiet fury in the rail industry about where we’ve got to.In September, Prime Minister Rishi Sunak suggested closing ticket offices was “the right thing for the British public and British taxpayers” as “only one in 10 tickets are sold currently in ticket offices”.
RDG chief executive Jacqueline Starr said the proposals were about adapting the railway to the changing needs of customers “in the smartphone era”, balanced with the “significant financial challenge faced by the industry”.
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