Partnership available in Leeds helps over 7,000 people facing cost-of-living pressures

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An innovative partnership between Citizens Advice and Yorkshire Building Society has helped over 7,000 people across the UK since it began three years ago, and the advice given could have unlocked over £3.2 million in potential additional income for beneficiaries.

The partnership, which is available in Leeds, sees Yorkshire Building Society host Citizens Advice advisers in the Society's branch on Briggate two days a week. Citizens Advice offers impartial advice on a host of issues, including struggles with finances. Through the partnership members of the public can access an hour-long appointment which is free, confidential and can be booked directly by contacting a participating branch.

Susan Allen, chief executive of Yorkshire Building Society said: “Our purpose is to provide real help with real life and that’s exactly what our partnership with Citizens Advice does. We are incredibly proud of the impact that this service has had on thousands of people across the UK in its first three years.

 

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