Older people could cut broadband bill to £12.50 before next payment is due

The charity Independent Age is calling on internet providers to do a better job of promoting their broadband social tariffs so that more older people struggling to manage their finances are aware they could be paying as little as £12.50 per month for their broadband services on Virgin Media Essentials. However, it’s not the only option as there are currently over 30 broadband social tariffs to choose from across the UK.

It said the findings raise fears that the cost of living crisis has deepened the ‘digital divide’ and warns that older people in financial hardship may become even more isolated. Fran McSweeney, Head of National Services at Independent Age said: “Social tariffs can be a lifeline to help older people who are struggling financially stay connected. The internet can help people in later life stay in touch with friends and family and to access information on financial entitlements, deals and services but it has to be affordable. If you receive a means-tested benefit, it’s vital that you find out if you’re eligible for a social tariff.

The full list of social tariffs for broadband and mobile phones can be found on the Ofcom website here. A new system put in place in 2022 makes it quicker for broadband providers' to check eligibility by accessing a special Department for Work and Pensions IT system - with the claimant's permission.Benefits and social tariff for broadband The providers listed below are taken from the latest guidance on social tariff broadband packages from Ofcom. You can get direct links to the broadband provider websites here.

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