, users complained that dozens of such messages that normally are filtered out were sitting in their inboxes. Some added that problems with Outlook spam filters have been an annoying issue dating back to the fall, though it has not been as bad as they saw this week.
One user on Reddit said she"woke up to find 20 emails that normally go to junk all in my inbox. I've had this hotmail account for 20+ years and have always had my settings set up so that only friends and family can go to my inbox. I have it all set up very specifically so that just about everything goes to junk. And now, every single thing is going to my inbox. I've had to turn off notifications because my phone wouldn't stop dinging.
Another wrote on the Microsoft Support page that they were having the same problem, with 52 spam or junk messages greeting them Monday morning and wondering if their account had been hacked. On the Microsoft Support Twitter page, support personnel since Monday were apologizing to users and inviting them to contact them via a direct message.
By 0800 ET Tuesday, Microsoft began telling users via Twitter that the spam filter issue was being checked by engineers and that a fix was being worked on. Within an hour, the Support team was sending responses saying that"our Outlook engineer has delivered a fix on this Junk filter issue," with a link to an Office status page that read,"We're all good! Everything is up and running."has asked Microsoft for a response and we'll update the story if one is sent.
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