Lancashire grandma died after suffering fall when NWAS paramedics tried to lift her using towel

Retired teacher Doreen Piling, 93, suffered a major fracture and was rushed to hospital but developed pneumonia and died nearly two months later. At an inquest into her death, held in April, coroner Christopher Long concluded that this was a 'culpable human failure which contributed to Doreen’s death'. Doreen's daughter Christine Fitzpatrick, 66, said seeing her mum suffer was 'truly harrowing.

While her family helped her with her shopping, Doreen cooked all her own meals and enjoyed going out regularly for coffee. She had previously been a Salvation Army Soldier after her husband Ken’s death in 2008 and had enjoyed delivering food parcels to locals on Christmas Day. Christine also raised concerns about her mother's hospital treatment before she died in October and made an official complaint.

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