When Singapore Airlines Flight SQ321 departed on Monday night, the people on board were starting what they hoped would be a dream trip.
All appeared well when the Boeing 777 aircraft left Heathrow Airport at 10.38pm, quickly passing over English Channel and through Europe on its way to Singapore. Video shows emergency services taking one passenger out from the cabin on a stretcher after the incidentThis flight tracker showed the plane's route from London before diverting to Suvarnabhumi International Airport in Bangkok
READ MORE Brit describes carnage on turbulence-hit Singapore Airlines as passengers battled in vain to revive man with CPR while others were left with 'bleeding ears' and 'screaming in pain' when jet plunged 6,000ft However, their relaxing journey was about to turn into a nightmare after 11 hours in the air.
Others claimed the signal had been illuminated, but only moments before the plan was engulfed in chaos as the aircraft dropped without warning. READ MORE Brit, 73, dies and 23 are injured, seven critically, when extreme turbulence hits Singapore Airlines flight from UK that fell into an air pocket, 'launching people straight through the ceiling' - as images show destruction on board The aircraft carrying more than 200 people dropped hundreds of feet in the space of 90 seconds.
A person who was in the cramped toilet was seriously injured, while the cabin crew were unable to escape either - they had been checking on passengers to make sure they were complying with the fasten seatbelt sign when the plunge happened. After the cabin was emptied of passengers, footage showed the aftermath of Tuesday's incident, with people's belongings and other items scattered throughout the plane After wrestling the plane back under control and realising the hellish scenario the incident had left behind, the pilot declared a medical emergency and told air traffic controllers he needed a mayday landing in Bangkok, the nearest airport.
A convoy of more than a dozen ambulances were lined up on the tarmac. The general manager at the airport in Bangkok described a scene of 'panic and chaos'.
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