Higher insurance prices for loyal customers could be banned

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Charging loyal customers more for their insurance could be banned under measures to tackle high home and car policy costs.

The idea is one being considered by the Financial Conduct Authority, which says that six million policyholders pay high prices and are not getting a good deal on their insurance.Christopher Woolard, executive director of strategy and competition at the FCA, said the market is not working well for all consumers.

He added:"While a large number of people shop around, many loyal customers are not getting a good deal. We believe this affects around six million consumers."We have set out a package of potential remedies to ensure these markets are truly competitive and address the problems we have uncovered. We expect the industry to work with us as we do so."More follows...

 

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They should have the sense to change ...everyone needs their hands held nowadays . If they are too stupid to shop around let them pay .

But many sellers of goods and services capitalise on the apathy of customers who still have the choice to shop elsewhere - it’s the competitive environment that spawned money supermarket, compare the market etc. I change my car insurer every year - ‘simples’.freetowalkaway

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