A mother has voiced her anger after travel firm Tui charged her £200 to cancel her daughter’s free place on a family holiday to Spain.
She then complained to Tui about the amount in February, but claims she has not heard back from them.Her letter read: ‘I appreciate the cost of £200 per person in fees and I expected that for myself and my partner but not for my daughter.Tui charged her for cancelling her daughter’s free place The charge covers the cost of processing the cancellation and compensates the firm for the risk it might not be able to resell the holiday.
Headline should read 'Furious mum angry when commercial firm adheres to cancellation policy she hadn't read but signed anyway'
Could have just not cancelled it and turned up on the day without her...
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