Family's holiday hell as they find 'nail in bed and pubic hair in sink'

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Almost three weeks after the holiday the family is still waiting for a response to their complaint and refund request.

A mum said her family was forced to end their week-long holiday at Pontins early after branding the resort ‘disgusting and dirty’.

She said the family spent £1,049 on a half-board holiday, but felt forced to spend more money eating out because the restaurant had reportedly run out of many items. Clare said the family ‘didn’t get to shower at all’ because the bathroom door was too big for the frame and wouldn’t close.

 

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It seems like you're playing Russian Roulette with your health if you read the horror stories families have posted from various Pontins sites around the U.K. Certainly a shadow of its former self. Would literally rather go out on a few day trips than stay at one of those places!

Should have done their research. Been problems with that company at that site for many years.

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