A Lincoln woman who was one of 140 people in a holidaying group to contract a stomach illness in Cape Verde said she feels like the situation has been “brushed under the carpet” by TUI.
The woman and her husband stayed at Hotel Riu Funana between October 9 and 25 and soon after arriving guests were informed about the bug. “We both had it. By day three I had the diarrhoea and my friends had sickness as well. I nearly collapsed in the restaurant when we were having a meal, and had to be helped back to my room in a wheelchair. My husband got it two days before we came back.
The woman said very little information was given about what they should do, and that towards the end of their holiday the local pharmacy was also starting to run out of the medication guests had been given to treat the virus. She is also frustrated that after receiving an incident report from TUI on October 23 for her husband, she has still not been sent one for herself despite flagging it up to the company. She said she contacted TUI again last week.
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