Council chiefs did not understand how council services and policies affect residents

At the council’s Governance and Audit committee meeting on Thursday, April 18 members will receive the “use of performance information: service user perspective and outcomes” report which was published by Audit Wales in March.

The report is based on fieldwork done between May and September last year and Audit Wales say this is an important part of arrangements to ensure that councils are providing: “value for money in the use of their resources.” Audit Wales explained that performance information was received every three months by the council’s executive management team and senior leadership teams that are made up of corporate directors and heads of service.These provide details of progress towards the council’s well-being objectives.

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