'Concern' over refunds for Glasgow Willy Wonka experience as organiser issues statement

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House of Illuminati have responded to the 'confusion and concern' from parents about refunds not being received. It comes after mums and dads demanded money back for the botched event.

The organisers behind Glasgow's disastrous Willy Wonka Chocolate experience have shared an update on refunds.

Expecting a world of pure imagination, children instead turned up to a near empty warehouse and were handed just a handful of jelly beans. Since then, the event has gone viral for failing to make a good impression and bringing the magic that it had promised.READ MORE: Tributes to former Glasgow sheriff who died after battling short illness

House of Illuminati have reassured customers that they will get their money back and say the fallout from the event has been "heart-wrenching".

 

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