British Gas will stop remote switches to prepayment meter

Citizens Advice said it helped more people unable to top up their prepayment meter last year than in the previous 10 years combined.The data also shows that, among its clients, a majority of people in this situation were disabled or had a long-term health condition.

Audrey Ridson, 81, from Hampshire, told the BBC earlier this month that she was in hospital recovering from a fall when her energy firm switched her to a prepayment account. "They charged me nearly £200 a month just for a shower and a light near my cooker," Audrey told the BBC.

Before smart meters existed, energy firms would have to get a warrant to enter your home and physically install a prepayment meter

They activity encourage you to switch. Threats of court and estimated bills!

But BritishGas switched me to pre pay offered a better tariff and left a 77 year old Mum without warmth or light. Great CustomerService CostOfLivingCrisis

It Was Forced On Me as, the old Key Meter went blank and you couldn't see the credit on it, Smart or should I say 'DUMB' meters, they've caused nothing but trouble for me. If you can avoid them like the plague.

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