British Airways: what happens now?

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Plane Talk: Advice for Sean Doyle, BA’s new chief executive

Even though British Airways was privatised 33 years ago, many people still feel they own part of the airline. Being a “mother brand” brings many benefits, but it also has drawbacks – such as a profound resistance to change among customers.

 

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Pretty appalling list of cock ups and brand burning on his watch. Quality and service plummeted. Its a glorified Ryan Air now. britishairways

Tell the CFO to come to the United States and ask for money. Our government will willfully bail out any airline with their hands out even though they were busy charging passengers exorbitant fees over the years and were ill-prepared for a pandemic. CorporationsOverCitizens

They've got to be viable long enough for me to spend all my damn vouchers! 🥴 BritishAirways

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