She booked an 8am back massage, which was after a long night at the casino.
"I was told they never give out any paperwork, now I understand why as they doctored my paperwork that I'd initialled on the day of the treatment." “This figure is an enormous amount of money to me and would have struck a chord immediately and alarm bells would have started ringing. She added in her complaint: "Obviously, I tried to complain to a number of staff on the ship but nothing was done.
Michelle explained: "The spa services team dealt with me appallingly and I believe even found my distressed state amusing.
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