Belfast recovery business' gesture helps car owner in difficulty

BTS Recovery, based on the Blackstaff Road in West Belfast, offers 24 hour breakdown and recovery services and also has a repair yard. After being tasked to a job on Friday, through an insurance company, BTS says it soon became clear that a local garage tow was the only cover available.

The owner of the car lived over 20 miles away and was left devastated when they learned that they wouldn't be covered. The operator handling the call, grew concerned for the wellbeing of the car owner and organised a free-of-charge tow to their own mechanics.But it was only on speaking with the individual face-to-face, did it become transparent, they they were struggling.

In a statement BTS Recovery said: "Whilst travelling the half hour drive with the member it became apparent that the car was in fact their only means of travel to daily hospital treatments for the next few weeks and they were in fact scrimping on heating and eating to be able to cover the costs to get to the hospital.

"Thankfully the car fix was a simple enough one and we covered the cost. The reason for this post is to ask anyone who find themselves genuinely stuck and in real need with a vehicle related issue to reach out to us. "We are not promising the earth but I promise to do all I can. My messages are always open and everything is between us. If we can help we will."For all the latest news, visit the Belfast Live homepage here. To sign up to our FREE newsletters, see here.

A fabulous gesture.

Common sense prevails 👏👏👏

A lovely kind gesture

United Kingdom Latest News, United Kingdom Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

West Belfast community's mission to help kids this Christmas'No matter what we ask, the people of Lenadoon support us'
Source: BelfastLive - 🏆 16. / 77 Read more »

Belfast teacher's book helping kids manage their emotions and mental healthJoe hopes 'The Animal in Amy' will be loved by children aged 8 to 12
Source: BelfastLive - 🏆 16. / 77 Read more »

Kiss fans gather in Belfast to remember Gene Simmons impersonatorFans of American glam rockers KISS will gather in Belfast, a year after the sudden death of Belfast-based Gene Simmons tribute Fabio Marchetti.
Source: BelfastLive - 🏆 16. / 77 Read more »

Meet the Belfast doctor finding success in a new life as an artistArtist Anna told Belfast Live though that despite her head winning the day when it came to choosing medicine, her heart never stopped yearning for a more creative outlet
Source: BelfastLive - 🏆 16. / 77 Read more »

Three arrested in Belfast on suspicion of fraud and money-laundering offencesIt's part of an investigation into a multi-million pound fraud and money-laundering operation
Source: BelfastLive - 🏆 16. / 77 Read more »

PSNI warn traffic moving 'very slowly' in North Belfast due to fallen treeDrivers are asked to avoid the area if possible Got some insane winning from DrDbets worth a year of celebration mates This article is warning people about slow moving traffic due to a fallen tree that hasn't happened yet. Good work Belfast Live.
Source: BelfastLive - 🏆 16. / 77 Read more »