Liverpool's Adelphi Hotel has been branded an 'embarrassment to the city' after more bad news for the famous building.
The rating, the lowest that hospitality venues can be handed, suggested that 'urgent improvement' is required in the management of food safety at the business, while major improvement is needed when it comes to hygienic food handling. Last year, Britannia, the Adelphi's owners, was named the UK's worst hotel chain for the 11th year in a row. This added to a series of bad headlines for the hotel, including following the tragic death of Chloe Haynes, who was crushed to death by a wardrobe in one of the Adelphi's rooms in 2022.
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