SHANGHAI/BEIJING - Chinese travel booking platforms from Trip.com to Alibaba Group's Fliggy said on Tuesday they would offer free cancellations on bookings made for Wuhan amid mounting fears over a viral outbreak in the central Chinese city.
As of Tuesday, nearly 300 people had been diagnosed globally, with all but a handful in China, and most of them in Wuhan, a city of 11 million people. This has sent jitters among travellers as hundreds of millions of Chinese are prepare to travel for the Lunar New Year holiday this week. The travel booking platforms said that Chinese civil aviation and railway authorities had still to set a special cancellation policy, but that they would try to meet the needs of customers wanting to cancel their trips.Zhang Xinyuan had been bound for the Thai resort island of Phuket before she and her husband decided to cancel their air tickets on Monday.
Another would-be traveller who works in the northern city of Shijiazhuang and only wanted to be known by her surname Zhao, told Reuters that she cancelled her holiday plans in the southern province of Guangdong at a cost of 400 yuan .
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