Wuhan virus outbreak prompts Chinese travel firms to offer free cancellations

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Virus outbreak prompts Chinese travel firms to offer free cancellations

The holiday is traditionally a high season for tourism and retail industries in China and overseas, but confirmation from health authorities that the virus spreads through human contact and calls for heightened vigilance is prompting concerns that many will opt to stay home during the week-long holiday.

The travel booking platforms said that Chinese civil aviation and railway authorities had still to set a special cancellation policy, but that they would try to meet the needs of customers wanting to cancel their trips.Zhang Xinyuan had been bound for the Thai resort island of Phuket before she and her husband decided to cancel their air tickets on Monday."Three of our friends cancelled their trips too. We'll stay at home during the holiday.

Another would-be traveller who works in the northern city of Shijiazhuang and only wanted to be known by her surname Zhao, told Reuters that she cancelled her holiday plans in the southern province of Guangdong at a cost of 400 yuan . "The high-speed train from Shijiazhuang to Guangzhou has to change at Wuhan, and need to wait in Wuhan for 42 minutes. I can’t take the risk," she said.

 

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