Sentosa sky lantern festival: Full refund for attendees who lodged complaint with Case

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SINGAPORE — All 68 attendees of the Singapore Sky Lantern Festival who filed a report with the Consumers Association of Singapore (Case) will recei

who filed a report with the Consumers Association of Singapore will receive a full refund, said Case on Wednesday .An event to release candle-lit lanterns into the air at Singapore's Sentosa Island that was advertised did not materialise and patrons were left to hang lanterns on barricades .who filed a report with the Consumers Association of Singapore will receive a full refund, said Case on Wednesday .

The event, held at Sentosa's Palawan Green on Feb 21, fell far short of what had been advertised. Attendees were promised floating lanterns — tethered to the ground — containing lit candles, filling the night sky. Attendees are then offered LED candles, pens to write down their wishes and the option to tie the lantern on barricades. Many ticketholders take to social media to air their disappointment, sharing videos of long queues in their posts.

SDC says it is “disappointed” to hear that Asian Couture and Boutique has decided against providing refunds and that the final decision to issue refunds or to reschedule lies with the event organiser.SCDF says it has yet to give clearance for the planned rescheduled lantern event. No further information on the date or venue is available.The police confirm that they are looking into the Singapore Sky Lantern Festival and that a report has been lodged.

 

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