All attendees of the botched Singapore Sky Lantern Festival who file a report with the Consumers Association of Singapore by March 31 will receive a full monetary refund.
Case president Melvin Yong said in a statement on March 27 that the association has reached an agreement with the festival’s organiser Asian Couture and Boutique to refund all consumers who lodge their complaint with Case by 11.59pm that day.
Mr Yong said the agreement for refunds was reached after Case had waived fees for consumers to file their complaints, as well as its active representation and engagement with the event organiser.He added: “We will continue to protect consumers’ interests and work closely with businesses to achieve the best possible outcome.”
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