up until Sep 25 were processed within the “service standard” of 21 days, said Senior Minister of State for National Development Sim Ann in parliament on Wednesday .
Technical problems on the HDB portal also affected a “small group” of buyers who were unable to view their applications, HDB said. This issue was resolved earlier in July. The Workers’ Party chief also asked what the reasons were for these issues and whether the problem has been fully resolved.Longer waiting time for flat eligibility letters due to 'system glitches', HDB says
“At the same time, the HFE system was not yet able to handle some complexities in integrating eligibility assessments with data from various agencies, resulting in a higher-than-expected proportion of cases requiring manual intervention."“HDB is working hard to process the outstanding applications as quickly as possible and we seek homebuyers’ patience and understanding,” Ms Sim told the House.
Ms Sim said these buyers fell into two categories: Those who applied for resale flats, and those who urgently required their HFE applications to be completed in order to enter resale flat transactions but were not able to do so. HDB has also “carried out additional system enhancements” to ensure a smoother flat-buying process, she added.
Source: Real Estate Daily Report (realestatedailyreport.net)
Singapore Latest News, Singapore Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
New housing policies boost HDB resale pricesIn 3Q, prices rose 1.2% YoY.
Source: SBRMagazine - 🏆 13. / 51 Read more »
Source: IndependentSG - 🏆 2. / 72 Read more »
Source: TODAYonline - 🏆 1. / 99 Read more »
Source: asiaonecom - 🏆 10. / 59 Read more »
Source: stompsingapore - 🏆 11. / 53 Read more »