'Overwhelming response' for EPL sign-ups leads to delays; StarHub extends early bird promo to all until June 19
"Our goal has always been to bring Premier League to Singaporeans with an immersive, feature-rich, and multi-platform OTT service, for the first time in Singapore or anywhere else in the world." StarHub, which has also posted information about optimal set-ups and trouble-shooting tips on its website, added that its"customers' satisfaction is paramount" and it will continue to work with any customers that"face issues, listen to their valuable feedback, learn and work relentlessly" to deliver a smooth EPL streaming experience.
He later also posted a nine-second video of the broadcast malfunction on his TV screen during Brentford's win over Manchester United. He wrote:"Every week must blood boil and suffer... Jialat lah Starhub... How long you want to do this to us?"Referencing the error message that kept popping up, another customer David Hood wrote:"Oh look.....N2009 404. Quick Starhub, send me a message telling me that I should update and restart . Sort this NOW."
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