JAKARTA – Passengers departing from airports in Indonesia have been advised to arrive early, as an ongoing systems disruption to several government services slowed immigration clearance.
The server, which is managed by Indonesia’s Ministry of Communication and Informatics, carries a database of information that government services use to function. The same day, Indonesian Minister of Communication and Information Budi Arie Setiadi told reporters that the process of repairing the public services was being carried out in stages.Photos on social media of Jakarta’s Soekarno-Hatta International Airport on June 20 showed long queues of people waiting to clear immigration, with more than 50 people in a line that was snaking outside the departure hall and into the public area.
Mr Bimo added that the queues for both local and foreign arrivals had converged, and that all checks were being done manually. An immigration officer who did not want to be named said: “The queue remains, but ran quite smoothly. It was not so crowded at this hour.”
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