Loft Home Furnishing published five-star reviews on products on its website between November 2022 and August 2023.
After receiving the customers' complaints, the Competition and Consumer Commission of Singapore launched an investigation last October and found fake five-star reviews made by at least seven"customers" on the website. The posting of a fake review by a business in relation to a consumer transaction is an unfair trade practice as consumers might be deceived or misled into thinking that the review was genuine.
"Online reviews play an important role in helping consumers make purchasing decisions," said CCCS chief executive Alvin Koh.
Review Furniture Business
We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:
Singapore Latest News, Singapore Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Furniture retailer Loft Home Furnishing issued warning by consumer watchdog for posting fake 5-star reviewsSome customers of Loft Home Furnishing complained that reviews with their initials were posted on the website without their knowledge.
Source: ChannelNewsAsia - 🏆 6. / 66 Read more »
Furniture firm Loft Home given warning for publishing fake 5-star reviews of its productsAt least seven ‘customers’ were found to have made fake five-star reviews.
Source: STForeignDesk - 🏆 4. / 71 Read more »
Furniture firm Loft Home given warning for posting fake 5-star reviews of its productsAt least seven ‘customers’ were found to have made fake five-star reviews.
Source: The Straits Times - 🏆 8. / 63 Read more »
Family moves into new home, falls sick from high levels of formaldehyde in furnitureThe excitement of moving into a new home quickly died down for one family, as they fell sick one after another. Song Hongjun, 52, told Lianhe Zaobao that he purchased a 1,615 sq ft condo unit at Normanton Park in June 2023, and hired Far East Service Centre to handle the unit's renovations and furnishing. The Songs moved into the...
Source: asiaonecom - 🏆 10. / 59 Read more »
Family moves in new home, falls sick from high levels of formaldehyde in furnitureThe excitement of moving into a new home quickly died down for one family, as they fell sick one after another. Song Hongjun, 52, told Lianhe Zaobao that he purchased a 1,615 sq ft condo unit at Normanton Park in June 2023, and hired Far East Service Centre to handle the unit's renovations and furnishing. The Songs moved into the...
Source: asiaonecom - 🏆 10. / 59 Read more »
Furniture store promises customer $1,599 refund after failing to deliver -- then it closes downA woman ordered furniture on New Year's Day and was promised delivery by March. When her furniture was still not delivered in May, Bedchamber Boutique promised her a refund. Unfortunately for Stomper Vivien, the furniture store at Oxley Bizhub in Ubi has since closed down. Now she wants to share her experience so that it does not happens to others.
Source: stompsingapore - 🏆 11. / 53 Read more »