SAN FRANCISCO: Video conferencing provider Zoom plans to strengthen encryption of video calls hosted by paying clients and institutions such as schools, but not by users of its free consumer accounts, a company official said on Friday.
Zoom has attracted millions of free and paying customers amid the pandemic, in part because users could join a meeting - something that now happens 300 million times a day - without registering. Safety experts and law enforcement have warned that sexual predators and other criminals are increasingly using encrypted communications to avoid detection.
"The CEO is looking at different arguments. The current plan is paid customers plus enterprise accounts where the company knows who they are." From a business perspective, it is hard to earn money when offering a sophisticated and expensive encryption service for free. Facebook is planning to fully encrypt Messenger, but it earns enormous sums from its other services.
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