Zoom , the video conferencing provider whose business has boomed with the COVID-19 pandemic, plans to strengthen encryption on video calls made by paying clients and institutions like schools, but not for users of its popular free accounts, a company official said Friday.
Zoom has attracted millions of free and paying customers amid the pandemic in part because users could join a meeting - something that now happens 300 million times a day - without registering. But that has left more opportunities for troublemakers to slip into meetings, sometimes after pretending to be an invitee.
Zoom hired Stamos and other prominent experts after a series of security failures that led some institutions to ban its use. Last week Zoom released a technical paper on its encryption plans, without saying how widely they would reach. Giving full encryption to every meeting would mean that Zoom’s trust and safety team would not be able to monitor what is happening or respond effectively to abuse in real time, Stamos said.
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