SINGAPORE - Some DBS/POSB customers reported difficulties accessing the digital services of Singapore’s biggest bank for more than two hours on May 2.
The Downdetector website, which tracks service disruptions, recorded a total of more than 2,200 reports from users who had issues with DBS and POSB’s services at about 6.10pm. Facebook user Jess Thia said she could not pay for her meal during the peak period for dinner, while another user Jimmy Tang quipped that “we are supposed to go cashless... not be cashless and unable to pay”.However, checks by The Straits Times at about 9.25pm found that some users were notified that high-risk transactions could not be made as several services remained unavailable.
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