'Customers complain I'm too slow': Food delivery rider with polio worried PMA speed cut will slow him down even more

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Delivering food to hungry customers has always been a race against time for personal mobility aid (PMA) user Hong Dequan (transliteration). And the 50-year-old polio survivor worries that this pressure to beat the clock will intensify, once the change to lower the speed limit of PMAs from 10kmh to 6kmh kicks in from 2025.

'Customers complain I'm too slow': Food delivery rider with polio worried PMA speed cut will slow him down even morePHOTO: Screengrab/Facebook/Lianhe Zaobaoa race against time for personal mobility aid user Hong Dequan .

"I can choose to reject but my performance tier will drop... and I will earn less money," he explained, adding that he can count himself lucky"I worked from 6pm to 8pm today and made nearly $13 ," he told Zaobao."Most importantly, the time limit imposed for the fulfilment of deliveries should be abolished, so all riders can work with a more relaxed mindset," he added.

Baey also confirmed that only users who are certified to have relevant medical needs, such as walking difficulties, would be allowed to use mobility scooters. There will also be dimension restrictions for PMAs on public paths. PMA users are assigned orders with shorter distances, and estimated delivery times are calculated based on vehicle types and other factors such as weather conditions.

 

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