Commentary: Dealing with a noisy colleague - hard to tackle alone

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Individual workers have long been left alone to fix an infuriating problem only supervisors can sort, says the Financial Times’ Pilita Clark.

LONDON: One of my favourite stories about life at the Financial Times concerns a very grand man with a very loud voice.

No one else could concentrate. Some could barely make out what was being said on their phones because of the racket he made on his. Gentle efforts to see if he might pipe down went nowhere so finally, his colleagues acted.One day, before he got to work, they unplugged his computer and moved it, along with all his stuff, into a corner where he had to face the wall.

If anything, it is about to feel considerably worse for the pandemic home workers being summoned back to the office from relatively tranquil homes.It is tempting to think this is a particular problem in Britain, where people are said to have a tireless propensity for politeness and might therefore find it harder to tackle clamorous colleagues directly.

There is plenty of advice about what to do. Victims are told they should politely raise their misery with the perpetrator, or a manager or, in extremis, HR. A lone worker cannot magically create a quiet zone or, better yet, an office with a closing door. Nor can they stem the spread of a prime offender in the noise wars: Cheaper but noisier open plan offices.

 

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