CIMB customers discover zero, negative account balances; bank says core systems not compromised

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The bank also said it successfully processed inbound and outbound transactions.

Logistics assistant Irman Suratnor found two of his savings accounts had zero balances when he checked his bank app at around 12.30pm on June 29.

The bank said it successfully cleared both inbound and outbound transactions, but certain transactions were not reflected in the bank account balances of “a small group of affected customers”. Logistics assistant Irman Suratnor told The Straits Times that he found that two of his savings accounts had zero balances when he checked his bank app at around 12.30pm.

 

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