FILE PHOTO: A man walks past a HSBC bank branch in the City of London, Britain November 12, 2014. REUTERS/Stefan Wermuth//File Photo
"We’re really sorry that some customers are having issues accessing personal online and mobile banking," the lender said on social media platform X, without giving a reason for the outage. More than 7,000 customers had complained of problems as of 0846 GMT, according to website DownDetector which tracks such outages.Disruption of online banking services has been a persistent problem for banks in Britain in recent years, and an acute one because lenders have increasingly encouraged customers to bank online to reduce fixed costs such as bank branches.
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Source: Financial Digest (financialdigest.net)
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