The message on AirAsia Food's Web-based ordering platform, saying that the SIngapore address was outside the service’s coverage area.SINGAPORE — AirAsia Food — Malaysian budget carrier AirAsia's food delivery service — appears to have stopped its operations in Singapore.
This happened during ST's attempts to order food on the platform over 12 consecutive days, from Dec 20 to 31, 2022.The food delivery function is not found on the AirAsia app, which allows users to book flights and hotels, as well as send parcels and earn points. Professor Lawrence Loh, director of the National University of Singapore Business School's Centre for Governance and Sustainability, said: "The Singapore food delivery market is completely dominated by GrabFood, the biggest player, followed by FoodPanda and Deliveroo.
"This makes it even harder for new entrants to survive, especially if they wish to hold a low-cost position as a differentiating factor." But in July 2021, Mr Tony Fernandes, chief executive of AirAsia's parent company Capital A, said the performance of the food delivery platform was "exactly what we predicted".The resumption of air travel may have made the carrier think twice about its food delivery business, said Prof Loh.
In November 2022, AirAsia X — the long-haul airline unit of AirAsia Group — posted a net profit of RM25.1 million in the three months ended September, compared with a net loss of RM652.5 million in the previous quarter.
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