It will operate 24 hours daily and can accommodate 20 simultaneous calls at a time. This will also support the COVID-19 Bayaniihan Operations Center which is also open 24 hours a day. The hotline will be manned by UP PGH volunteers.
UP PGH set up its operations center in line with the direction of the Department of Health to designate key government hospitals as referral facilities to handle COVID-19 patients. The other referral hospitals are the San Lazaro Hospital and the Research Institute for Tropical Medicine. In his message at the launch of the operations center, PLDT chair and CEO Manuel V. Pangilinan thanked the healthcare frontliners for their work in combating the coronavirus disease.
“Allow me to extend our most profound and deeply felt gratitude to all of you for the invaluable and irreplaceable service that you are providing our people and the country,” Pangilinan said.
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