Leveraging emergency communication centres in security management | The Guardian Nigeria News - Nigeria and World News

According to the World Bank, ICT consists of the hardware, software, networks, and media for the collection, storage, processing, transmission and presentation of information , as well as related services. The World Bank further states that ICT can be split into ICI and IT. Information and Communication Infrastructure , refers to ―physical telecommunications systems and networks and the services that utilise them Internet, voice, mail, radio, and television).

In the fight against the rising insecurity, Nigeria is deploying communication centres across the country with the hope that it can be adequately leveraged to mitigate the security challenges. Already, individuals, states and the Federal Government agencies are leveraging the 112 National Emergency Number, whose calls are handled through ECC.The ECC is a one-stop-shop through which members of the public can access help from any response agency such as the police, the Federal Road Safety Corps , the Nigerian Security and Civil Defence Corps , Fire and Ambulance Services, National Emergency Management Agency among others, by dialling 112 from any network, free of charge.

NCC said efforts were on-going to deploy ECC facility in other states of the federation. All telecoms operators have been mandated to route emergency calls through the dedicated three-digit toll-free number – 112 – from each state to the emergency centre within that state.

According to him: “It is common knowledge that security of life and property is a prerequisite for progress in any society or nation. Individuals, both great and small, often encounter emergencies at different times in life.

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