Lagos transport's e-payment system boosts smart city credentials but pitfalls remain

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“These monies are very important, if you lose N200 for 10 days in one month, you already lost N2,000 to the government.”.............

Lagos transport’s e-payment system boosts smart city credentials but pitfalls remain

“I should have about N400 left, now you are telling me I cannot get on the bus because I have no funds. This is nonsense.” “That means if they charge you N500 and the system stops working, you can’t tap out for them to refund you N200, so it will charge N500 instead of N300. That has been the case for a very long time and many people complain about the system not being transparent,” he said.

“That was how they charged for other passengers in the bus, it was really rowdy, we were all complaining about the system.

 

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