Woman’s items damaged after three hour search in airport

woman recently shared her ordeal dealing with an airline after she found her daughter’s bow case damaged after she checked in her luggage during her flight from Indonesia back to Malaysia.Norishah Jaafar shared her grievances in herpost, stating that she had arrived at the Kuala Lumpur International Airport with her husband and three children from Indonesia at 12am after her flight was delayed on Sunday .

When she inquired a male staff about the issue at hand, she alleged that he rudely told her that he “did not know that her item would arrive in this state” and told her to check at the oversized baggage section to which she and her husband rushed to do so and managed to recover one bow case.

“Five minutes later, the staff from the oversized baggage section brought the items on a trolley and we found Qalesya’s bow case and two smaller chairs wrapped together but they were not in their original condition,” Norishah said.

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