| After conducting training on customer service at Kota Kinabalu, I flew back to Kuala Lumpur last Friday afternoon.
While waiting for an e-hailing car to arrive, I noticed the space just outside Gate 2 was swarmed with taxi touts and they were busy making exchanges with each other or on the lookout for their next target when not harassing passengers. If I am monitoring these cameras and given the permission, I would have shown the image of these touts on large display screens to warn them that they are being monitored, even if no enforcement officer bothers to act there and then.
Ask JPJ_Malaysia KP_JPJ anthonyloke. They shud know better!
Why is the govt finding it so hard to control these touts in klia. In Singapore they behave differently.
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