Who’s watching? How governments used the pandemic to normalise surveillance

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The trade-offs of this emerging world were foreshadowed by the Covid-19 pandemic, when cities and countries decided on how far to infringe on personal freedoms to protect public health.

South Korean authorities relied on a panoptic software they had been developing to manage “smart city” projects – a dashboard to collect and analyse data to improve urban life.

Logan’s future is unfolding as revelations about government surveillance on citizens, corporate spying and data mining by Facebook and other social media platforms have raised alarm over who wields the power of technology over the globe’s eight billion people. When the streets are watching and the walls are listening, is what you’re getting in return really worth it?Son, 35, got a taste of the rewards of opening up her life to strangers when she started a travel blog after quitting her job as a nurse around 2015.

The ad seeking people to move into a “smart city” project in western Busan seemed not far off from the way she’d been living, despite the extensive technological surveillance it would entail. “We’re not blindly giving up private information. We’re providing it because there’s a benefit to us,” Son said.

In addition to revamping and building cities domestically, South Korea says it will export “smart city” technologies and platforms around the world, including proposed projects in Uzbekistan, the Philippines, Kenya and Indonesia. Signing on dotted line after dotted line, she felt a bit of uneasiness creep up at the long list of private information she was agreeing to share.“There is nothing you can do except embrace the future,” Kebbas said.

China is one of the most heavily surveilled nations in the world. Its companies and cities are also among the most ardent and advanced in developing, deploying and exporting such technologies. But when intrusive technology was deployed against Covid-19, most countries did not have the time for a public conversation.

Dahua, a Chinese company that produces heat-mapping cameras to detect individuals with fevers, has dozens of public contracts in California. The city said the technology would lessen the workload on contact tracers who were manually analysing hours of footage. South Koreans had been living with QR code check-ins at restaurants and contact tracing with smartphones and credit card data, but the spectre of facial recognition technology proved unsettling.

 

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