These Indian accounts were removed on complaints received from other users via the company’s abuse detection mechanism that monitored user activities on the platform.
The WhatsApp monthly report was published in accordance with India’s Information Technology Rules 2021, which became effective in May, that required large digital platforms of over five million users to publish compliance reports every month on complaints received and action taken. Last November, the messenger service provider received 602 reports about user violations of its terms of service.
A WhatsApp spokesperson said the company has invested in Artificial Intelligence and other state-of-the-art technology to keep its users safe on the platform. In October last year, WhatsApp received 500 grievance reports after two million Indian accounts were banned. – Bernama
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