Uniting ecosystem partners for a secure and trustworthy postal network

The world is embracing digital technology at an ever-faster rate. Both senders and receivers are increasingly expecting to interact directly with the postal service through digital channels thanks to the boom of e-commerce that has grown exponentially into a crucial component of shopping without boundaries.

To combat transportation of illegal and prohibited items, it is crucial to establish strategic partnerships among enforcement authorities and agencies to curb the incidence of these unlawful practices. The cultivation and preservation of trust over centuries of reliable service is not something that can be taken for granted. It requires constant effort and the culmination of unwavering commitment to excellence.

The robustness of the current and future demands will catalyse the industry and is expected to grow and offer employment opportunities to approximately over 160,000 Malaysians in tandem with the growth expected in line with the government’s target of 30 parcels per capita by 2025. Initiated by MCMC, the Pelan Accelerator Kurier Negara initiative, consisting of the 4Rs—reliability , reach , relevance , and resilience is at the forefront of this transformation.

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