TikTok begins testing in-app shopping to challenge Facebook

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ByteDance Ltd’s TikTok is working with brands including streetwear label Hype to test in-app sales in Europe, a move that will intensify its competition with Facebook Inc and further blur the line between social media and online shopping.

The popular video app is hoping to replicate abroad the success of its Chinese-only cousin Douyin, which racked up US$26bil of e-commerce transactions in just its first year of operation. TikTok has begun working with merchants in markets including the UK on ways they can sell products directly to millions of users within the app, people familiar with the matter say.

“Chinese Internet companies will go and incentivise behaviours they think they need for the next stage of ecosystem behaviour,” said Rui Ma, a partner with Synaptic Ventures. “TikTok has a lot of learnings from China and Douyin, but the dynamics and infrastructure in the international market are different so they need to make sure they” adapt.

The move comes as social media titans around the world are scrambling to grab their share of online retail, a segment that will generate US$5 trillion in sales this year, according to eMarketer’s projections. Facebook last May introduced new tools to improve shopping experience on its platform as well as photo-sharing app Instagram, and Pinterest has also stepped into ecommerce by channelling buyers to merchants’ websites.

 

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